FAQs
As a reminder, it may take roughly a week to process your order and craft the perfect Pair!
Once shipped, most orders arrive within 5-7 business days if you choose standard shipping. Please see the available shipping options below:
- Standard Shipping - FREE: Once your order is processed and shipped, typically arrives within 5-7 business days
- Priority Shipping - $15: Once your order is processed and shipped, typically arrives within 3-5 business days (Not available for PO Boxes)
- 3-Day Guarantee - $30: Once your order is processed and shipped, it typically arrives within 3 business days (Not available for PO Boxes)
- Rush Shipping (Next Day) - $60: Once your order is processed and shipped, it typically arrives on the following business day (Not available for PO Boxes)
Shipping Protection is an optional, affordable service that covers your order if it's lost, stolen, or damaged during transit. If anything goes wrong, we'll send you a replacement at no cost (including shipping)!You’ll have the option to purchase this during checkout. When you get to the Shipping Protection /section, simply click the toggle so that it appears green to add it to your order.
If your package was lost, stolen, or damaged, just click the "Was Not Received" button in your delivery email. Please wait at least two business days after the package was marked as delivered before reporting it. Didn’t receive a delivery email? Reach out to us at hello@paireyewear.com.With Shipping Protection, you can shop worry-free knowing your order is fully covered!
Merchandise that is unworn and in the original packaging can be returned within 30 days with the packing slip included with the product.
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